#MWD12 training begins tomorrow! Tweet in using #MWD12 and let us know if you will be attending! ow.ly/aRm0N
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| Ericsson – Keeping the customer service experience promise |
| Ericsson Review USP – 2008 “Ericsson’s User Service Performance Framework” |
| FROST & SULLIVAN white paper: How OSS ensures seamless customer experience |
| FROST & SULLIVAN white paper: Managing Service Assurance from the Customers Perspective |
| Nokia Siemens Networks – Customer Experience Management |
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#EU #researchers working on perception, understanding & action for #robots ow.ly/aWW24 #FP7 #ICT #EUScience #robotics
Have you watched Avatar? Fully immersion into real-life thanks to digital technologies: are you enthusiastic or scared? ow.ly/aWxxs
Learn how to power your customer experience initiatives w/ #OracleComms ahead of #mwd12 bit.ly/L8oehp Monday, Join the R*DOD workshop
BBC News - Beam me up Scotty: Building on FET foundational research - bbc.in/JE8RA9 via @fetopen
